Shipping charges for your order will be calculated and displayed at checkout.
Orders of €60.00 or more of eligible items qualify for FREE Shipping. Shipping is free if your order includes at least €60.00 of eligible items.
Local Pick up: We don't have Pick up service.
For international shipping since expectations can vary greatly depending on the destination please allow 14 to 21 days for your delivery.
Return and Exchange Policy
Due to German Law, underwear and swimwear may not be returned unless the wrong item was shipped or it came damaged.
Swimwears and Lingerie are an intimate product; therefore, we will not accept any returns due to hygienic reasons. However, we want to make sure we satisfy your needs. Although we do not offer exchanges, if you received the wrong products, please let us know, and we’ll be happy to assist you with the right product.
We will gladly refund your full-price online purchase within 14 days if the items are in saleable condition with all tags attached. Sale items may not be returned. Credits will be issued based on the original payment method, excluding any applicable shipping charges, duties and taxes. To return an item, please complete the return form on the bottom of your invoice. Next to each returned item note the quantity being returned. We recommend that you request tracking and delivery confirmation from your shipping provider to ensure the proper delivery of your return. We cannot issue refunds for lost and unconfirmed return shipments.
If you wish to cancel your order, you must do so within the first two hours after your order was placed; if not, you will be responsible for a 10% restocking fee. If the order gets sent out before we can process the cancellation, it was our error, and you’ve received the package. Please go ahead enjoy the item or donate it to any local thrift store.